I have actually emailed/called/texted the company several times with no action. I have actually asked for a refund and no one has addressed me - Slabway Massage Chair Special Discount. I would recommend not to squander your difficult made money on this business. I will be calling the Attorney general of the United States to file a complaint relating to PIECE. Buyer Be Careful!!!!!! Hi There Michael, We best regards are sorry for the clear frustration and inconvenience you have experienced regarding your current order with Slabway.
Looking over your order history, I do see your order was produced December fourth which there was a label developed on December 7. Your bundle was labeled and all set for pickup. Regrettably, our shipping partner has actually been consistently experiencing a surplus in volume and have been unable to satisfy the need.
We understand this is not the experience you were buying into, and we do value your understanding of the existing situations affecting our carriers nationwide. In relation to your experience with our consumer service team, we comprehend that our service has taken a hit this vacation season. It is our busiest time of the year and this year's occasions have more than tripled our group's workload (Slabway One Massage Chair).
We recognize that we stopped working to fizzle in this circumstances. For that we say sorry. Our records do show that your order was provided on December 22nd. We hope that you've been satisfied with your purchase and discover excellent usage of the Slabway Shiatsu Foot Massager. i got my foot massager been wishing to return since the kneading and heat is not working! no answer on the phone, no reply to messages!I order a Massage chair November 30, 2020 from the company slabway with an invoice Number ******************** for 1297.
00 installment cost was told it will shipped in 3 days. Hired 3 days said it delivered 4 days ago after a week they do not answer the phone and tell you to talk with their website which never address you back. They will keep you waiting sent several e-mail with the same response will get back with you later.
Called XPO LOGISITICS and they stated they do not even see any tickets produced to come to them. This company is a scam and I'm going to do my finest in finding an attorney to invest adequate cash to get them to reimburse my money back, Straight crooksI purchase this order on November 28, 2020 not November 30, 2020.
This business is an overall scamI acquired three Slabway items The foot massager the leg massager in the chair it took 23 days for the chair to deliver and arrive originating from Utah to Illinois on truck that took 2 days once it was filled on the truck from the plant we eliminated from the box set it up plugged it in the chair entered into a complete recline mode and has not came out of it since I've tried to get in touch with Slabway various times via e-mail phone calls and have actually yet been able to speak to a live individual I constantly get e-mails back from them stating that they will have a support member call me within 72 hours within 12 hours I get an email back from them letting them understand due to inactivity of the email they are canceling and closing the RMA I intern reply and after that they once again tell me that it's going to be 72 hours prior to a representative contacts me once again I get another e-mail specifying that they're closing the RMA assistance ticket I have actually been attempting to follow this company anywhere I can to leave Unfavorable feedback on this business due to the piss bad reaction that I obtain from their support teams I believe any person aiming to acquire any of their items should extremely take a look at all their feedback's I have no concept the real count of the number of bulls ** t favorable feedback's they're posting but I can't believe that they're getting that manyHi Rodney, We offer our sincerest apologies regarding the functionality concerns you have actually experienced with your Slabway Shiatsu Massage Chair. Slabway Full Body Massage Chair.
Our records show that on Dec 15, 2020 you got a message from care@slabway. com suggesting that you check the fuse situated on the back of your chair (Reviews Of Slabway Massage Chair). We have received no more interaction from you informing us if that fixed your problem. In relation to your experience with our client service team, we comprehend that our service has taken a hit this vacation season.
We are doing all that we can with the resources readily available to us to provide an excellent experience to each and every consumer. We recognize that we failed to miss out on the mark in this circumstances. For that we ask forgiveness - Slabway Shiatsu Massage Chair Reviews. We await your action. Thank YouI purchased a foot massager. Site stated 2-4 day delivery time.
I called number noted and it is a recording that just keeps duplicating. Says to get on chat on the web site. I got in touch with chat, said "presently responding in under 15 minutes". I have been on chat for 44 mins at this moment and no contact. Ro-bot states "normal wait time 5-15 minutes.
I believe this place is a rip-off and i am going to call credit card to stop payment. Slabway Massage Chair $1499.98. I DO NOT RECOMMEND purchasing anything from this poorly run outfit (if they are a genuine clothing). BUYER BE CAREFUL!!!!!! Hey There Ian, We sincerely regret any frustration or trouble you have experienced. Sadly, our shipping partner has been consistently experiencing a surplus in volume and have been unable to fulfill the demand.
We comprehend this is not the experience you were buying into, and we do value your understanding of the present situations impacting our carriers nationwide. In relation to your experience with our consumer service team, we comprehend that our service has taken a hit this holiday (Slabway Massage Chair Amazon). It is our busiest time of the year and this year's events have more than tripled our team's work.
We recognize that we stopped working to miss out on the mark in this circumstances. For that we apologize. Our records do show that your order was delivered on December 17th. We hope that you've been satisfied with your purchase and discover fantastic use of the Slabway Shiatsu Foot Massager - Slabway Massage Chair Amazon. Placed an order on 12/4/20 and the order was canceled mid delivery without any further explanation!? I have actually called multiple times, sent out emails used the chat widget they suggested and also connected to them via all social networks platforms and no response no reply simply no description.
I would like a full refund for the foot massager and 1 year warranty I purchased. Tonya L ****** Hello There Tonya, We regards are sorry for the clear disappointment and inconvenience you have actually experienced concerning your recent order with Slabway (Slabway Massage Chair Amazon). This is not our intent and not the experience we want for our customer.
This was due to an error in communication with the pickup at our fulfillment facility. Your bundle was identified and ready for pickup. Unfortunately, our shipping partner has actually been consistently experiencing a surplus in volume and have actually been unable to fulfill the need (Slabway One Massage Chair). As such, we have likewise been not able to ensure our shipping time frames with the exact same certainty we previously had the ability to.
In relation to your experience with our client service group, we understand that our service has taken a hit this holiday. It is our busiest time of the year and this year's events have more than tripled our group's workload. We are doing all that we can with the resources offered to us to offer a good experience to each and every consumer (Slabway Massage Chair Special Discount).
For that we say sorry. Our records show that you have actually gotten the full refunds as asked for. We hope for the chance to regain your trust in the future. I acquired a Shiatsu Footmassager for $119 +19. 99 shipping and managing on a Friday night at 11:50 pm. They mentioned due to the COVID shipping would be delayed.
I discovered the item they were offering could be bought for $67. 99 and $87. 99 on Amazon with totally free shipping. I immediately attempted to cancel my order. I sent out an email I called on the phone, for which there was no action. It was now roughly 12:20. I lastly received a reaction by Monday early morning telling me the order had actually shipped.
Nevertheless, it was not deliverable because they had an inaccurate apartment or condo number. I contacted UPS and asked them to go back to sender. They did return to Slabway and I did receive my refund minus $20 for shipping. I am still pissed. They ought to not have actually charged me for shipping. Nevertheless, I will make it understood that they are charging double or more of the cost of their items.
It is your responsibility to do so. You will be taken benefit of if you do not. I received my foot massager and it worked once then stopped. Now no one gets the phone and will not address their own chat bot. It's absurd. I desire my cash back. Hey there Francis, We are sorry for any disappointment you have experienced relating to the functionality of your Slabway Shiatsu Foot Massager as well as the disappointment experienced with our consumer assistance as of late. Their refund policy for their incompetence is absurd. Do not do organization with these people. Go through ******. I purchased a foot massager Nov 26, used it once and it triggered me sever discomfort. I called, talked on their site still no return slip on 12/4/2020. I want I would have read their reviews before purchasing from this business.
I will keep your business on blast for this - Slabway Full Body Massage Chair. The power of social media. We are sorry to hear your Slabway purchase did not match your needs. Our records reveal that your order was authorized for a refund which you chose the alternative to have Slabway supply a return mailing slip with the understanding that the cost of the return label would be deducted from your refund amount.
At this time, if you want to continue with the return procedure you've started, we ask that you please reply to the assistance e-mail thread validating you 'd with to continue. BBB Organization Profiles might not be reproduced for sales or marketing purposes. BBB Company Profiles are supplied entirely to help you in exercising your own best judgment.
However, BBB does not validate the precision of information offered by third parties, and does not ensure the accuracy of any details in Service Profiles - Slabway Massage Chair. When thinking about problem details, please take into consideration the company's size and volume of deals, and understand that the nature of complaints and a firm's actions to them are frequently more vital than the number of complaints.
BBB Organization Profiles are subject to change at any time. If you select to do service with this service, please let business understand that you got in touch with BBB for a BBB Business Profile. As a matter of policy, BBB does not back any item, service or organization - Reviews Of Slabway Massage Chair.
On The Spot Massage is your California Bay Location and East Bay chair massage expert. We believe chair massage is terrific - Slabway Shiatsu Massage Chair Reviews...
Massage Chairs are intricate makers with lots of moving parts and advanced computer system parts, so things can go wrong. But it's very little various from an automobile, it depends upon how you use it and how you look after it that will identify for how long it lasts. So what can break in a massage chair? The most typical instances of things on a massage chair breaking are those bumps and swellings that can happen during delivery.