I have emailed/called/texted the company numerous times with no reaction. I have actually requested a refund and nobody has answered me - Reviews Of Slabway Massage Chair. I would suggest not to squander your hard made money on this company. I will be getting in touch with the Attorney General to file a problem regarding SLAB. Purchaser Be Careful!!!!!! Hi There Michael, We seriously regret the clear disappointment and hassle you have experienced regarding your current order with Slabway.
Examining your order history, I do see your order was developed December 4th which there was a label produced on December 7. Your bundle was identified and all set for pickup. Sadly, our shipping partner has actually been regularly experiencing a surplus in volume and have been not able to satisfy the demand.
We comprehend this is not the experience you were buying into, and we do appreciate your understanding of the current scenarios affecting our carriers nationwide. In relation to your experience with our customer care group, we comprehend that our service has taken a hit this holiday season. It is our busiest time of the year and this year's events have more than tripled our group's workload (Slabway One Massage Chair).
We acknowledge that we failed to miss the mark in this instance. For that we say sorry. Our records do show that your order was delivered on December 22nd. We hope that you've been pleased with your purchase and find terrific use of the Slabway Shiatsu Foot Massager. i got my foot massager been wishing to return due to the fact that the kneading and heat is not working! no response on the phone, no reply to messages!I order a Massage chair November 30, 2020 from the company slabway with an invoice Number ******************** for 1297.
00 installment cost was told it will shipped in 3 days. Called in 3 days said it delivered 4 days earlier after a week they do not respond to the phone and tell you to chat with their website which never ever answer you back. They will keep you waiting sent several email with the same action will return with you later.
Called XPO LOGISITICS and they stated they do not even see any tickets created to come to them. This business is a fraud and I'm going to do my finest in finding a legal representative to invest sufficient cash to get them to refund my cash back, Straight crooksI purchase this order on November 28, 2020 not November 30, 2020.
This company is a total scamI bought 3 Slabway items The foot massager the leg massager in the chair it took 23 days for the chair to deliver and show up coming from Utah to Illinois on truck that took 2 days once it was filled on the truck from the plant we eliminated from package set it up plugged it in the chair went into a complete recline mode and has not came out of it since I have actually tried to call Slabway many times by means of email phone calls and have yet been able to speak with a live person I constantly get emails back from them stating that they will have a support member contact me within 72 hours within 12 hours I get an email back from them letting them understand due to lack of exercise of the e-mail they are canceling and closing the RMA I intern reply and then they once again inform me that it's going to be 72 hours before a representative contacts me again I get another email specifying that they're closing the RMA support ticket I've been attempting to follow this business anywhere I can to leave Unfavorable feedback on this company due to the piss bad reaction that I get from their support groups I think anyone aiming to buy any of their products ought to highly take a look at all their feedback's I have no concept the actual count of how lots of bulls ** t positive feedback's they're posting but I can't believe that they're getting that manyHi Rodney, We use our sincerest apologies concerning the performance concerns you have experienced with your Slabway Shiatsu Massage Chair. Slabway Massage Chair Review.
Our records reveal that on Dec 15, 2020 you received a message from care@slabway. com advising that you inspect the fuse situated on the back of your chair (Slabway Shiatsu Massage Chair). We have actually received no more communication from you informing us if that solved your problem. In relation to your experience with our customer service group, we understand that our service has actually taken a hit this vacation season.
We are doing all that we can with the resources readily available to us to provide an excellent experience to each and every customer. We acknowledge that we failed to miss out on the mark in this circumstances. For that we say sorry - Slabway Massage Chair. We await your reaction. Thank YouI ordered a foot massager. Site said 2-4 day delivery time.
I called number listed and it is a recording that simply keeps duplicating. Says to get on chat online website. I got in touch with chat, stated "currently responding in under 15 minutes". I have been on chat for 44 minutes at this minute and no contact. Ro-bot says "typical wait time 5-15 mins.
I think this location is a fraud and i am going to get in touch with charge card to stop payment. Slabway Massage Chair. I DO NOT RECOMMEND purchasing anything from this inadequately run outfit (if they are a genuine attire). PURCHASER BE CAREFUL!!!!!! Hey There Ian, We genuinely regret any aggravation or trouble you have experienced. Regrettably, our shipping partner has been regularly experiencing a surplus in volume and have actually been not able to meet the demand.
We comprehend this is not the experience you were purchasing into, and we do appreciate your understanding of the current circumstances affecting our providers nationwide. In relation to your experience with our customer care group, we comprehend that our service has actually taken a hit this vacation season (Slabway Massage Chair Pic). It is our busiest time of the year and this year's events have more than tripled our group's workload.
We recognize that we stopped working to miss out on the mark in this circumstances. For that we ask forgiveness. Our records do reveal that your order was delivered on December 17th. We hope that you have actually been pleased with your purchase and discover fantastic usage of the Slabway Shiatsu Foot Massager - Slabway Massage Chair Reviews. Put an order on 12/4/20 and the order was canceled mid delivery without any additional description!? I've called numerous times, sent e-mails utilized the chat widget they suggested and also connected to them through all social media platforms and no reaction no reply just no explanation.
I would like a full refund for the foot massager and 1 year guarantee I acquired. Tonya L ****** Hi Tonya, We best regards regret the clear frustration and hassle you have experienced concerning your current order with Slabway (Slabway Massage Chair). This is not our intention and not the experience we want for our customer.
This was because of a mistake in interaction with the pickup at our fulfillment facility. Your package was labeled and prepared for pickup. Unfortunately, our shipping partner has actually been consistently experiencing a surplus in volume and have been not able to meet the demand (Slabway Massage Chair). As such, we have actually also been unable to ensure our shipping timespan with the same certainty we formerly had the ability to.
In relation to your experience with our customer care team, we understand that our service has actually taken a hit this vacation season. It is our busiest time of the year and this year's events have more than tripled our group's workload. We are doing all that we can with the resources offered to us to offer a good experience to each and every consumer (Slabway Massage Chair Amazon).
For that we say sorry. Our records reveal that you have gotten the complete refunds as requested. We expect the opportunity to restore your trust in the future. I bought a Shiatsu Footmassager for $119 +19. 99 shipping and handling on a Friday night at 11:50 pm. They specified due to the COVID shipping would be delayed.
I found the item they were selling might be purchased for $67. 99 and $87. 99 on Amazon with free shipping. I immediately tried to cancel my order. I sent out an email I contacted the phone, for which there was no action. It was now roughly 12:20. I finally got a reaction by Monday early morning telling me the order had actually shipped.
Nevertheless, it was not deliverable due to the fact that they had an incorrect house number. I got in touch with UPS and asked to return to sender. They did return to Slabway and I did receive my refund minus $20 for shipping. I am still pissed. They need to not have charged me for shipping. However, I will make it known that they are charging double or more of the cost of their products.
It is your duty to do so. You will be made the most of if you do not. I received my foot massager and it worked when then stopped. Now no one selects up the phone and will not address their own chat bot. It's ridiculous. I desire my cash back. Hey there Francis, We are sorry for any aggravation you have experienced regarding the performance of your Slabway Shiatsu Foot Massager along with the aggravation experienced with our consumer assistance as of late. Their refund policy for their incompetence is outrageous. Do refrain from doing organization with these individuals. Go through ******. I ordered a foot massager Nov 26, utilized it once and it caused me sever pain. I called, talked on their website still no return slip on 12/4/2020. I want I would have read their evaluations before buying from this company.
I will keep your company on blast for this - Slabway One Massage Chair. The power of social networks. We are sorry to hear your Slabway purchase did not suit your requirements. Our records show that your order was authorized for a refund which you selected the option to have Slabway provide a return mailing slip with the understanding that the cost of the return label would be deducted from your refund amount.
At this time, if you wish to continue with the return process you've initiated, we ask that you please reply to the support email thread confirming you 'd with to continue. BBB Business Profiles may not be recreated for sales or promotional functions. BBB Business Profiles are supplied solely to help you in exercising your own finest judgment.
However, BBB does not confirm the precision of information offered by third parties, and does not ensure the precision of any info in Business Profiles - Slabway Massage Chair Pic. When thinking about problem details, please consider the business's size and volume of transactions, and understand that the nature of complaints and a firm's reactions to them are frequently more vital than the variety of complaints.
BBB Organization Profiles are subject to change at any time. If you pick to do organization with this service, please let business know that you contacted BBB for a BBB Business Profile. As a matter of policy, BBB does not back any product, service or business - Slabway Massage Chair Special Discount.
On The Spot Massage is your California Bay Location and East Bay chair massage professional. We think chair massage is terrific - Slabway One Massage Chair...
Massage Chairs are complex makers with lots of moving parts and advanced computer system components, so things can go incorrect. However it's very little different from a car, it depends upon how you utilize it and how you look after it that will determine the length of time it lasts. So what can break in a massage chair? The most typical instances of things on a massage chair breaking are those bumps and swellings that can occur throughout shipment.