I have actually emailed/called/texted the company a number of times without any response. I have actually requested a refund and nobody has actually addressed me - Slabway Massage Chair Pic. I would recommend not to squander your tough earned cash on this business. I will be calling the Chief law officer to submit a problem relating to SLAB. Purchaser Be Careful!!!!!! Hi Michael, We best regards regret the clear disappointment and trouble you have experienced concerning your current order with Slabway.
Looking over your order history, I do see your order was created December fourth and that there was a label created on December 7. Your bundle was identified and ready for pickup. Unfortunately, our shipping partner has actually been consistently experiencing a surplus in volume and have been not able to meet the need.
We comprehend this is not the experience you were purchasing into, and we do value your understanding of the present scenarios impacting our carriers nationwide. In relation to your experience with our client service group, we comprehend that our service has actually taken a hit this vacation season. It is our busiest time of the year and this year's occasions have more than tripled our group's workload (Slabway Massage Chair Review).
We acknowledge that we stopped working to miss out on the mark in this instance. For that we say sorry. Our records do reveal that your order was provided on December 22nd. We hope that you've been satisfied with your purchase and discover terrific use of the Slabway Shiatsu Foot Massager. i received my foot massager been wishing to return since the kneading and heat is not working! no response on the phone, no reply to messages!I order a Massage chair November 30, 2020 from the company slabway with a billing Number ******************** for 1297.
00 installment fee was informed it will shipped in 3 days. Contacted 3 days stated it delivered 4 days back after a week they do not respond to the phone and tell you to talk with their website which never ever address you back. They will keep you waiting sent out several e-mail with the very same reaction will return with you later on.
Called XPO LOGISITICS and they stated they do not even see any tickets produced to come to them. This company is a rip-off and I'm going to do my best in discovering a legal representative to spend enough cash to get them to reimburse my refund, Straight crooksI purchase this order on November 28, 2020 not November 30, 2020.
This business is an overall scamI purchased three Slabway products The foot massager the leg massager in the chair it took 23 days for the chair to deliver and arrive coming from Utah to Illinois on truck that took two days once it was loaded on the truck from the plant we got rid of from the box set it up plugged it in the chair entered into a full recline mode and has not came out of it since I have actually tried to call Slabway various times by means of e-mail telephone call and have yet had the ability to speak with a live person I continually get e-mails back from them specifying that they will have a support member call me within 72 hours within 12 hours I get an e-mail back from them letting them understand due to lack of exercise of the e-mail they are canceling and closing the RMA I intern reply and after that they again inform me that it's going to be 72 hours before a representative contacts me again I get another email stating that they're closing the RMA support ticket I have actually been attempting to follow this company anywhere I can to leave Negative feedback on this business due to the piss bad action that I get from their assistance teams I think any person seeking to purchase any of their products ought to highly take a look at all their feedback's I have no idea the actual count of how many bulls ** t positive feedback's they're posting however I can't believe that they're getting that manyHi Rodney, We provide our sincerest apologies relating to the functionality issues you have experienced with your Slabway Shiatsu Massage Chair. Slabway One Massage Chair.
Our records reveal that on Dec 15, 2020 you received a message from care@slabway. com suggesting that you examine the fuse situated on the back of your chair (Slabway Massage Chair Review). We have actually received no more interaction from you informing us if that fixed your problem. In relation to your experience with our client service team, we comprehend that our service has actually taken a hit this holiday season.
We are doing all that we can with the resources offered to us to provide a good experience to each and every customer. We acknowledge that we failed to fizzle in this instance. For that we ask forgiveness - Slabway Massage Chair Special Discount. We await your action. Thank YouI ordered a foot massager. Site stated 2-4 day delivery time.
I called number listed and it is a recording that simply keeps repeating. Says to get on chat on the internet website. I contacted chat, stated "presently responding in under 15 minutes". I have actually been on chat for 44 mins at this minute and no contact. Ro-bot says "normal wait time 5-15 mins.
I believe this place is a scam and i am going to call charge card to stop payment. Slabway Massage Chair $1499.98. I DO NOT RECOMMEND purchasing anything from this inadequately run attire (if they are a real clothing). BUYER BEWARE!!!!!! Hello There Ian, We seriously are sorry for any frustration or inconvenience you have actually experienced. Regrettably, our shipping partner has actually been regularly experiencing a surplus in volume and have actually been unable to fulfill the demand.
We comprehend this is not the experience you were purchasing into, and we do appreciate your understanding of the present situations impacting our carriers nationwide. In relation to your experience with our customer care team, we understand that our service has taken a hit this holiday (Slabway Massage Chair Pic). It is our busiest time of the year and this year's occasions have more than tripled our team's workload.
We acknowledge that we failed to fizzle in this instance. For that we ask forgiveness. Our records do show that your order was provided on December 17th. We hope that you've been pleased with your purchase and discover fantastic use of the Slabway Shiatsu Foot Massager - Slabway Shiatsu Massage Chair. Positioned an order on 12/4/20 and the order was canceled mid shipment without any further explanation!? I've called multiple times, sent out e-mails used the chat widget they suggested and likewise connected to them via all social networks platforms and no action no reply simply no description.
I would like a full refund for the foot massager and 1 year guarantee I purchased. Tonya L ****** Hey Tonya, We all the best regret the clear disappointment and trouble you have experienced concerning your current order with Slabway (Slabway Massage Chair $1499.98). This is not our objective and not the experience we want for our consumer.
This was due to an error in interaction with the pickup at our satisfaction center. Your plan was labeled and ready for pickup. Regrettably, our shipping partner has been regularly experiencing a surplus in volume and have actually been not able to meet the demand (Slabway Massage Chair Amazon). As such, we have actually likewise been not able to ensure our shipping time frames with the exact same certainty we formerly had the ability to.
In relation to your experience with our customer care team, we understand that our service has actually taken a hit this holiday. It is our busiest time of the year and this year's events have more than tripled our group's workload. We are doing all that we can with the resources available to us to provide a good experience to each and every customer (Slabway Massage Chair).
For that we apologize. Our records show that you have received the complete refunds as requested. We expect the opportunity to restore your trust in the future. I bought a Shiatsu Footmassager for $119 +19. 99 shipping and managing on a Friday night at 11:50 pm. They mentioned due to the COVID shipping would be delayed.
I discovered the item they were selling could be acquired for $67. 99 and $87. 99 on Amazon with complimentary shipping. I right away tried to cancel my order. I sent out an email I got in touch with the phone, for which there was no reaction. It was now around 12:20. I finally received a reaction by Monday morning informing me the order had actually shipped.
However, it was not deliverable because they had an incorrect home number. I got in touch with UPS and asked them to go back to sender. They did return to Slabway and I did receive my refund minus $20 for shipping. I am still pissed. They need to not have actually charged me for shipping. However, I will make it known that they are charging double or more of the cost of their items.
It is your duty to do so. You will be taken advantage of if you do not. I got my foot massager and it worked when then stopped. Now nobody chooses up the phone and will not answer their own chat bot. It's absurd. I want my money back. Hey Francis, We are sorry for any frustration you have actually experienced relating to the performance of your Slabway Shiatsu Foot Massager along with the aggravation experienced with our customer support since late. Their refund policy for their incompetence is ridiculous. Do refrain from doing company with these people. Go through ******. I ordered a foot massager Nov 26, utilized it when and it triggered me sever discomfort. I called, chatted on their site still no return slip on 12/4/2020. I want I would have read their reviews before purchasing from this company.
I will keep your business on blast for this - Slabway Massage Chair $1499.98. The power of social networks. We are sorry to hear your Slabway purchase did not fit your needs. Our records show that your order was approved for a refund and that you chose the choice to have Slabway provide a return mailing slip with the understanding that the expense of the return label would be subtracted from your refund quantity.
At this time, if you want to proceed with the return procedure you have actually started, we ask that you please reply to the assistance e-mail thread validating you 'd with to continue. BBB Service Profiles may not be recreated for sales or advertising purposes. BBB Company Profiles are provided exclusively to assist you in exercising your own best judgment.
Nevertheless, BBB does not validate the precision of information supplied by 3rd parties, and does not ensure the accuracy of any info in Business Profiles - Slabway Massage Chair. When considering complaint info, please take into consideration the business's size and volume of transactions, and understand that the nature of grievances and a firm's responses to them are typically more vital than the number of problems.
BBB Business Profiles are subject to alter at any time. If you pick to do organization with this business, please let the organization know that you contacted BBB for a BBB Service Profile. As a matter of policy, BBB does not endorse any product, service or organization - Slabway Massage Chair Special Discount.
On The Area Massage is your California Bay Area and East Bay chair massage professional. Our company believe chair massage is fantastic - Slabway Massage Chair...
Massage Chairs are complex machines with great deals of moving parts and advanced computer system parts, so things can go wrong. But it's very little various from a cars and truck, it depends upon how you use it and how you look after it that will figure out the length of time it lasts. So what can break in a massage chair? The most typical instances of things on a massage chair breaking are those bumps and swellings that can take place during delivery.