I have emailed/called/texted the company a number of times without any reaction. I have actually requested a refund and nobody has actually answered me - Slabway Shiatsu Massage Chair Reviews. I would suggest not to squander your difficult earned cash on this business. I will be getting in touch with the Attorney general of the United States to file a grievance regarding SLAB. Purchaser Beware!!!!!! Hey There Michael, We best regards are sorry for the clear disappointment and inconvenience you have experienced regarding your current order with Slabway.
Looking over your order history, I do see your order was developed December 4th which there was a label developed on December 7. Your plan was identified and prepared for pickup. Regrettably, our shipping partner has been consistently experiencing a surplus in volume and have been unable to fulfill the need.
We understand this is not the experience you were buying into, and we do value your understanding of the existing circumstances affecting our providers nationwide. In relation to your experience with our customer support group, we understand that our service has taken a hit this vacation season. It is our busiest time of the year and this year's occasions have more than tripled our team's work (Slabway Massage Chair).
We recognize that we stopped working to miss out on the mark in this circumstances. For that we apologize. Our records do show that your order was delivered on December 22nd. We hope that you have actually been satisfied with your purchase and find terrific use of the Slabway Shiatsu Foot Massager. i received my foot massager been wishing to return because the kneading and heat is not working! no response on the phone, no reply to messages!I order a Massage chair November 30, 2020 from the business slabway with an invoice Number ******************** for 1297.
00 installation fee was told it will shipped in 3 days. Hired 3 days stated it delivered 4 days earlier after a week they do not answer the phone and tell you to talk with their site which never address you back. They will keep you waiting sent numerous email with the exact same action will return with you later.
Called XPO LOGISITICS and they stated they do not even see any tickets developed to come to them. This business is a fraud and I'm going to do my finest in finding a legal representative to spend sufficient money to get them to reimburse my cash back, Straight crooksI purchase this order on November 28, 2020 not November 30, 2020.
This business is an overall scamI purchased three Slabway products The foot massager the leg massager in the chair it took 23 days for the chair to deliver and get here originating from Utah to Illinois on truck that took two days once it was loaded on the truck from the plant we got rid of from the box set it up plugged it in the chair entered into a full recline mode and has not came out of it given that I've attempted to contact Slabway numerous times through e-mail telephone call and have yet had the ability to talk to a live individual I continuously get emails back from them mentioning that they will have a support member contact me within 72 hours within 12 hours I get an e-mail back from them letting them understand due to inactivity of the e-mail they are canceling and closing the RMA I intern reply and then they again tell me that it's going to be 72 hours prior to a representative contacts me once again I get another email specifying that they're closing the RMA assistance ticket I have actually been trying to follow this business anywhere I can to leave Unfavorable feedback on this company due to the piss bad reaction that I receive from their assistance groups I think anybody looking to purchase any of their products must extremely look at all their feedback's I have no concept the real count of the number of bulls ** t positive feedback's they're posting however I can't believe that they're getting that manyHi Rodney, We provide our sincerest apologies relating to the functionality concerns you have actually experienced with your Slabway Shiatsu Massage Chair. Reviews Of Slabway Massage Chair.
Our records reveal that on Dec 15, 2020 you got a message from care@slabway. com recommending that you inspect the fuse situated on the back of your chair (Slabway Massage Chair $1499.98). We have actually gotten no more communication from you informing us if that fixed your issue. In relation to your experience with our customer support team, we comprehend that our service has taken a hit this vacation season.
We are doing all that we can with the resources offered to us to provide a good experience to each and every client. We acknowledge that we stopped working to fizzle in this instance. For that we apologize - Slabway Shiatsu Massage Chair. We await your reaction. Thank YouI purchased a foot massager. Website stated 2-4 day delivery time.
I called number noted and it is a recording that just keeps repeating. Says to get on chat on the web site. I got in touch with chat, said "presently responding in under 15 minutes". I have been on chat for 44 mins at this moment and no contact. Ro-bot says "typical wait time 5-15 mins.
I think this location is a rip-off and i am going to call credit card to stop payment. Slabway Massage Chair Reviews. I DO NOT RECOMMEND purchasing anything from this improperly run attire (if they are a real clothing). BUYER BEWARE!!!!!! Hey Ian, We all the best are sorry for any frustration or inconvenience you have experienced. Sadly, our shipping partner has been regularly experiencing a surplus in volume and have actually been not able to fulfill the need.
We comprehend this is not the experience you were buying into, and we do value your understanding of the current circumstances impacting our carriers nationwide. In relation to your experience with our customer support group, we comprehend that our service has taken a hit this holiday (Slabway Shiatsu Massage Chair Reviews). It is our busiest time of the year and this year's events have more than tripled our group's workload.
We recognize that we stopped working to miss the mark in this circumstances. For that we say sorry. Our records do reveal that your order was provided on December 17th. We hope that you have actually been pleased with your purchase and discover terrific use of the Slabway Shiatsu Foot Massager - Reviews Of Slabway Massage Chair. Placed an order on 12/4/20 and the order was canceled mid shipment with no additional description!? I've called multiple times, sent out e-mails utilized the chat widget they suggested and also reached out to them through all social media platforms and no reaction no reply just no description.
I would like a complete refund for the foot massager and 1 year warranty I bought. Tonya L ****** Hi There Tonya, We regards regret the clear disappointment and trouble you have actually experienced regarding your recent order with Slabway (Slabway One Massage Chair). This is not our intention and not the experience we want for our consumer.
This was because of a mistake in interaction with the pickup at our satisfaction center. Your package was labeled and ready for pickup. Sadly, our shipping partner has actually been regularly experiencing a surplus in volume and have been not able to fulfill the need (Slabway Full Body Massage Chair). As such, we have also been unable to ensure our shipping amount of time with the exact same certainty we formerly had the ability to.
In relation to your experience with our customer care team, we comprehend that our service has taken a hit this holiday. It is our busiest time of the year and this year's occasions have more than tripled our team's work. We are doing all that we can with the resources available to us to supply an excellent experience to each and every customer (Slabway Massage Chair Special Discount).
For that we ask forgiveness. Our records show that you have gotten the full refunds as asked for. We hope for the chance to restore your rely on the future. I bought a Shiatsu Footmassager for $119 +19. 99 shipping and dealing with on a Friday night at 11:50 pm. They stated due to the COVID shipping would be postponed.
I discovered the product they were selling might be acquired for $67. 99 and $87. 99 on Amazon with complimentary shipping. I right away attempted to cancel my order. I sent out an email I called on the phone, for which there was no reaction. It was now approximately 12:20. I finally got an action by Monday morning telling me the order had actually shipped.
Nevertheless, it was not deliverable because they had an inaccurate house number. I called UPS and asked them to return to sender. They did go back to Slabway and I did receive my refund minus $20 for shipping. I am still pissed. They should not have charged me for shipping. However, I will make it understood that they are charging double or more of the cost of their items.
It is your obligation to do so. You will be taken advantage of if you do not. I received my foot massager and it worked when then stopped. Now nobody gets the phone and will not answer their own chat bot. It's ludicrous. I want my money back. Hi there Francis, We are sorry for any aggravation you have experienced concerning the functionality of your Slabway Shiatsu Foot Massager in addition to the disappointment experienced with our customer support since late. Their refund policy for their incompetence is ludicrous. Do not do business with these individuals. Go through ******. I ordered a foot massager Nov 26, used it when and it triggered me sever discomfort. I called, talked on their website still no return slip on 12/4/2020. I want I would have read their reviews before purchasing from this business.
I will keep your business on blast for this - Slabway Massage Chair. The power of social networks. We are sorry to hear your Slabway purchase did not match your needs. Our records reveal that your order was approved for a refund which you picked the option to have Slabway provide a return mailing slip with the understanding that the expense of the return label would be subtracted from your refund quantity.
At this time, if you wish to proceed with the return process you have actually initiated, we ask that you please reply to the assistance email thread verifying you 'd with to continue. BBB Company Profiles might not be reproduced for sales or advertising purposes. BBB Service Profiles are supplied solely to assist you in exercising your own finest judgment.
Nevertheless, BBB does not confirm the precision of info supplied by 3rd parties, and does not ensure the accuracy of any information in Service Profiles - Slabway Shiatsu Massage Chair Reviews. When considering grievance information, please take into consideration the business's size and volume of deals, and understand that the nature of grievances and a company's actions to them are typically more crucial than the variety of grievances.
BBB Organization Profiles are subject to alter at any time. If you pick to do company with this organization, please let the organization know that you got in touch with BBB for a BBB Organization Profile. As a matter of policy, BBB does not back any product, service or organization - Slabway Massage Chair Pic.
On The Area Massage is your California Bay Area and East Bay chair massage professional. We think chair massage is excellent - Slabway Shiatsu Massage Chair...
Massage Chairs are intricate devices with lots of moving parts and advanced computer system parts, so things can go incorrect. However it's not much various from a car, it depends on how you use it and how you take care of it that will figure out the length of time it lasts. So what can break in a massage chair? The most typical instances of things on a massage chair breaking are those bumps and swellings that can take place throughout delivery.